Privacy Notice

At Excellix (“we”, “our”), we value your privacy and are committed to the responsible protection and use of your personal data. This Privacy Policy describes how we collect, use, store, and safeguard your personal data in accordance with applicable national and international laws, including: the Argentine Personal Data Protection Law (Law 25.326), the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and other applicable U.S. federal and state laws, the Brazilian General Data Protection Law (LGPD), and other relevant regulations depending on your country.

1. Data We Collect

We may collect and process the following personal data:

  • Identifying data: name, surname, address, email, phone number.
  • Communication data: messages, requests, or inquiries you submit.
  • Technical data: IP address, browser type, operating system, site navigation data.
  • Other data you voluntarily provide.

2. Purposes of Processing

We use your data to:

  • Respond to your inquiries and requests.
  • Manage and administer our services and business relationship.
  • Send you information, news, and promotions if you have given consent.
  • Comply with legal and regulatory obligations.
  • Improve our services and user experience.
  • Conduct statistical analyses and market studies (anonymized when possible).

  • Your explicit consent for specific purposes.
  • The necessity to fulfill a contract or pre-contract.
  • Compliance with legal obligations.
  • Legitimate interests, provided they do not override your fundamental rights and freedoms.

4. Recipients and International Transfer

  • Your data will not be sold or shared with third parties for commercial purposes without your consent.
  • We may share data with providers and partners who help us deliver services, under contracts that guarantee confidentiality and security.
  • If an international data transfer occurs, it will be carried out with the appropriate safeguards in accordance with applicable law:
    • Standard contractual clauses for the European Union (GDPR)
    • Specific regulations for Brazil (LGPD)
    • Applicable U.S. regulations, including CCPA
  • We ensure that any transfer complies with the protection standards required by each jurisdiction.

5. Data Subject Rights

According to applicable law, you may exercise at any time:

  • Right of access to your data.
  • Right to rectification or updating.
  • Right to deletion or erasure (right to be forgotten).
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent where applicable.
  • Right to file a complaint with the relevant supervisory authority.

6. Security and Retention

  • We adopt technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
  • We will retain your data only as long as necessary for the stated purposes or as legally required.

7. Use of Cookies and Similar Technologies

  • Our website may use first- and third-party cookies to improve user experience, analyze usage, and display relevant advertising.
  • You can manage cookie preferences in your browser or site settings.

8. Changes to This Policy

  • We reserve the right to modify this policy to adapt it to legal updates or improvements in our processes. Changes will be communicated in due course.

9. Applicable Law and Jurisdiction

  • This policy is governed by the laws of your country, and any dispute will be subject to the competent courts of that jurisdiction.